Privacy Policy

Last updated: 18 September 2026.

Who we are and our role as data controller

glitzpulsefy operates the Course A visual entertainment production platform. We act as the data controller for personal data processed through our commercial website and related services for event and studio media production. Our registered address is 88-89 Blackfriars Road, London, SE1 8HA, United Kingdom. We can be contacted at [email protected] for data protection matters.

Scope of this notice

This privacy policy explains how we collect, use and protect personal data when you visit our website, use our platform for show rhythm, lighting control, camera cues and workflow management, or otherwise interact with us. It applies to visitors, registered users, event organisers and studio professionals located in the United Kingdom.

Categories of personal data and sources

We obtain personal data directly from you when you register, submit forms or use platform features. Categories include identity details such as name and job title, contact information including email address, account credentials, usage data from platform interactions, technical data such as IP address and browser type, and any information you voluntarily provide in support requests or feedback. We do not collect data from third-party sources unless you authorise integration with external media tools.

Purposes of processing and legal bases

We process personal data for the following purposes, each with its own legal basis under UK GDPR: to provide and operate the Course A platform under contract; to respond to enquiries on the basis of legitimate interests or consent; to improve platform performance and workflows on legitimate interests; to send service updates under contract or legitimate interests; and to comply with legal obligations such as record keeping. Each purpose is proportionate and limited to what is necessary.

Whether providing data is required

Providing certain data such as account registration details is necessary to access platform features for lighting control and camera cue management. If you do not provide required information, we may be unable to deliver services or respond to your requests. Optional data such as additional profile preferences can be withheld without affecting core functionality.

Cookies and similar technologies

We use cookies and similar technologies to maintain sessions, remember preferences and analyse usage for smooth event production workflows. Details are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner. You can manage preferences through your browser settings or the banner controls.

Processors, recipients and legal disclosures

We engage service providers such as cloud hosting, analytics and payment processors who act as processors under contract. We may disclose data to law enforcement or regulators where legally required. Categories of recipients include IT support providers and professional advisers bound by confidentiality.

International transfers

Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office.

Retention periods

We retain personal data only as long as necessary for the purposes outlined. Account data is kept for the duration of your subscription plus a further six years for legal and accounting requirements. Usage logs are retained for twelve months. You may request earlier deletion where permitted by law.

Security and data minimisation

We apply technical and organisational measures including encryption, access controls and regular audits to protect personal data. We minimise collection to what is required for platform operation and do not make absolute guarantees against all possible breaches.

Your data subject rights

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection. To exercise these rights contact us at [email protected] with proof of identity. We will respond within one month, extendable by two months for complex requests.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by updating account settings or emailing [email protected]. You can object to direct marketing and profiling at any time; we will cease such processing promptly.

Right to complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or helpline.

Children and age restrictions

Our platform is intended for professional use in event and studio media production. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects. Platform recommendations for lighting or camera cues are advisory only and subject to user control.

Changes to this policy

We may update this policy to reflect legal or operational changes. The effective date will be displayed at the top. Continued use of the site after updates constitutes acceptance of the revised terms.